• Security deposit and installation charges for Landline telephone shall be taken from new customers as applicable for Local/STD/ISD;
• No security deposit for BroadBand Connections upto Plan 500 and for CICs on bulk connections (>25) subject to an undertaking by CIC.
• Security Deposit for all higher Broadband plans will be equivalent to One Month Fixed Charges (but Max. Rs 5000/-).
• Security Deposit & Fixed Monthly Charges for the Modem will be as per the existing instructions;
• Minimum Hire period for all Broadband plans will be one month. In case of surrender of Broadband Connection after one month, the charges shall be recovered on pro-rata basis;
• In case of premature surrender of Broadband Annual plan option, the charges shall be adjusted on pro-rata basis taking the disconnected FMC rate. In addition one month full FMC shall be levied as early termination charges hence forth.
• In case a subscriber joins/ leaves in the middle of a month, the fixed monthly charges for unlimited Broadband Plans shall be calculated on proportionate basis i. e. actual number of days of connection working subject to the commitment of minimum period of hire.
• The customer will have choice to select the modem type of his choice but subject to availability;
• For the customers, who have either procured the modem or have taken the modem under the committed period plan, the modem charges shall not be applicable;
• For the broadband plans, where free modem is offered to the customer, will be subject to that the customer commits for a period of 12 months and pays the necessary charges in advance. In this case, the modem shall be the property of the customer and will not be required to return in case of surrender.
• Home plan can be taken on Bfones in name of Government/company but actually working at residences of their employees. An undertaking shall have to be given by the customer in this regard. 
• Subscribers having telephones in the name of Company, firms, shops, educational institutes or any other commercial entity can take only Business Plan. They are not eligible for Home Plan except startup plan 250;
• The tariff of all the Broadband plans mentioned above are in addition to the normal Monthly charges/ usage charges of the Bfone except combo plans;
• The plans HomeFlexi350, HomeCombo199 and HomeCombo299 will be implemented w.e.f. 1-8-2008 only where spare capacity of landline and broadband service is available.
• 20% discount on Broadband services (usage and Rental) to Government Employees (Central Government/ State Government/ PSUs) and to Visually Impaired customers of both existing / new connection.
• The rebate in Fixed Monthly charges will be granted on proportionate basis if the Broadband services remain interrupted/faulty for continuous more than 3 days.
• For all the plans, Dynamic IP addresses only will be given. In case, where the provision of static IP address has been made, No Static IP addresses will be given in the initial phase but in later One Static IP address will be offered free of cost under Business plan 3000/5000/9000/UL3300/UL3300Plus/UL6000/UL 6000 plus and in addition to this, one additional static IP address can also be offered @ Rs. 1500/- per annum under these plans.
• For Broadband plans Business UL9000/UL9000plus/UL15000 & UL15000plus, the uplinking will be maximum upto 768 kbps
• Billing for the service will be included in the normal B-fone (Land-line Phone) bill. The billing cycle shall be same as B-fone billing cycle. Monthly rental will be collected in advance and usages charges will be in arrears.
• The tariff mentioned above are exclusive of service tax.
• All others terms and conditions will remain same as issued earlier from time to time.

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