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FAQ CATEGORY ANSWER
FAQ Main Page
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You can watch TV programs on your handset even while being mobile.
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Yes, depending upon your subscription and tariff plan |
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All channel, depending upon your subscription and tariff plan. For details please log on to www.bsnl.co.in . |
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You can watch any of the programmers that are being provided by the content provider, who is having an agreement with BSNL to provide the content, on mobile TV. For details, log on to www.bsnl.co.on .
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Yes, depending upon your subscription and tariff plan.
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Yes, setting will be required to view mobile TV. In case Mimobo.tv ( Having agreement for Mobile TV) procedure is as follow
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NOKIA
From the main Menu, go to Tools folder and select Settings > Connection > Access points
From Access Points menu, select Options > New Access point > Use default settings.
Next, for each of the fields enter accordingly
§ Connection name - PortalNorth
§ Data bearer - GPRS
§ Access point name - portalnorth.cellone.in
§ Prompt Password - No
§ Authentication – Normal
click on Options > Advanced Settings
§ Proxy server address - 10.132.194.196
§ Port number – 8080
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NOKIA
From the main Menu, go to Tools folder and select Settings > Connection > Access points
From Access Points menu, select Options > New Access point > Use default settings.
Next, for each of the fields enter accordingly
§ Connection name - PortalNorth
§ Data bearer - GPRS
§ Access point name - portalnorth.cellone.in
§ Prompt Password - No
§ Authentication – Normal
click on Options > Advanced Settings
§ Proxy server address - 10.132.194.196
§ Port number – 8080
SONY ERICSSON
From the main Menu, go to Connectivity > Date Comm. > Data Account > New Account > GPRS data > add
Name: PortalNorth
click on CONTINUE
APN - portalnorth.cellone.in
From the main Menu, go to Connectivity > Internet Settings > internet profiles > New profile > add.
Name - PortalNorth
Connect Using – PortalNorth
click on SAVE
Select the PortalNorth in the list, click on More > Setting >
Connect using - PortalNorth
Internet mode - HTTP
Use Proxy - Yes
Proxy Address - 10.132.194.196
Port number – 8080
click on SAVE
SONY ERICSSON HANDSET to watch mimobi.tv
From the main menu, go to Connectivity > Date Comm. > Data Account > New Account > GPRS data > add
· Name: HTTPNORTH
click on CONTINUE
· APN - httpnorth.cellone.in
From the main menu, go to Connectivity > Settings for Java > New profile > add.
· Name - HTTPNORTH
· Connect Using – HTTPNORTH
click on SAVE
while watching a program use, select HTTPNORTH in Settings for Java
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Settings will be automatically downloaded from OTA or can be downloaded from BSNL website www.bsnl.co.in
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10 People can have simultaneous video conferencing. One will be master . other 9 can add further 10 people in their Video conferencing group in which they will be master
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When it is possible to receive TV channels or on demand videos on your mobile phone it is called Mobile TV. |
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When the Mobile TV is delivered on 3G network you get better experience without buffering breaks as the content is delivered over 3G broadband network to your mobile phone |
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The basic requirement is 3G enabled multimedia mobile phone with a 3G SIM card. |
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To Get Mobile TV Client on your handset, go through the following steps
 Send an SMS by typing “MYTV� (with out quotes) to 55447.
 You will receive a WAP link message saying “Click here to download�
 Click on the link (or) go to Options ïƒ Download Message
 As soon as you click on the link, web browser will be opened and will be downloaded.
 Once download completes, it will ask for Install
 Click “Yes� to Install, it will ask for Phone Memory / Memory Card
 Once you select the Memory, it will start Installing.
 Once Installation gets Complete it will automatically open the Mimobi TV App.
 If App doesn’t open automatically, Close the browser and open Menu ïƒ Applications / My Own Folder. You can find Mimobi TV App there, click on the icon to open it.
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Just click the link provided in the SMS message. It will download the application through the GPRS connection. |
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Send an SMS by typing “MYTV� to 55447 and download the MIMOBI TV Application. Or go to www.mimobi.tv and download the application. |
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Due to the heavy traffic in the network, sometimes you may not be able to download the application. Try to download the application from a different location where the signals are good |
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You can see a “3G� symbol on the left hand corner on your screen with the signals. You will see a consistent signal once a GPRS Connection is established. |
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Try it after sometime. Please stay within your network area while downloading the application. |
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If you have already installed MiMobi TV, follow the installation instructions. It will ask you to install in phone memory or Mobile Memory Card. Then choose Mobile Memory Card. It will replace the MiMobi TV from phone memory to Mobile Memory Card. |
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Switch off your mobile and then restart it again |
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Please delete some other data from your Memory Card and reinstall the application. MIMOBI TV would require a minimum of 2MB free space to install and work. |
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Some MIMOBI TV applications files are deleted from your device. So, you have to freshly download the MIMOBI TV application and install it. |
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It might be possible that MIMOBI TV is not supported on your device. Check the supported devices list available at www.mimobi.tv and confirm. If the device is supported, then please raise a case with support_bsnl@apalya.com. |
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Please try to reinstall the application once again and try to invoke the application. If still facing the same problem, call the customer care at 09400024365. |
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Download and Install MIMOBI TV Application. Open MIMOBI TV Application in your phone Applications Folder. Available Channels will be displayed.
Click on any Channel, Available Packages will be displayed and select the Package you want to Register for
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Yes, you can activate MIMOBI TV provided you have enough balance to get registered with it. |
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Monthly Plan can be activated for prepaid customers also but you can get registered with it only if you have enough balance to access it. |
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MIMOBI TV accessing is not dependent on access point. You just need to have model that MIMOBI TV supports. |
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When you download MIMOBI TV, access point will be set by default for Nokia Handsets and for other handsets check the Settings option in the Application. |
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May be you are registered with some other handset. Please unsubscribe and then reinstall the application, only on the models currently supported. |
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To install and run the MIMOBI TV you must have minimum of 2MB free memory. |
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Within the MIMOBI TV application in the main screen you have options to choose different subscription packages- Monthly Plan and Pay-Per-View Plan etc. To get more detailed information regarding these plans you can get information from HELP menu. |
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Price points Approved rate for 3G (same as that of 2.5G network)
Rs 10/- Pay per day per channel- watch any channel (Premium/non-premium/regional/non regional) unlimited viewing for one full day
Rs 30/- Monthly subscription for one non premium/non regional channel out of 35 Non premium/ non-regional channels
Rs 99/- Monthly subscription for bouquet of 12 non premium/ non-regional channels out of 35 Non premium/ non-regional channels
Rs 50/- Monthly subscription for one regional/premium channel out of 12 regional/premium channels.
Rs150/- Monthly subscription for 15 specified non premium channels (including some regional channels).
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When you install MIMOBI TV application on your mobile then the application will automatically start from the beginning for the first time. If you try to register with some other plan the charges would be taken into consideration and you will be subscribed with the new plan only |
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Yes, you can watch one time free preview for 10Hrs usages valid for 1 month. |
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Yes, you are free to watch channels before subscribing any service. You will not be able to preview once you are registered with any of these packages. |
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You will get all the BASIC channels MIMOBI TV provides for Monthly subscribers. The list of TV channel is available on www.mimobi.tv.
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For a Pre-paid customer to get registered for a monthly or Per Channel Package with MIMOBI TV it may take 24 to 48 hours. |
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For a post-paid customer to get registered for a monthly or Per Channel Package with MIMOBI TV it may take 24 to 48 hours. |
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Your registration should be activated once you have received an SMS confirming your Registration. It would take 24 to 48 hours to get registered for Monthly or a Per Channel Package, if it has been more than 24 to 48 hours please call the customer care at 09400024365 |
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The network seems to be weak, please try accessing from a different location or at a different time.
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Contact your Customer care for the charges at 09400024365
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Click on any Channel, Packages will be displayed Select Monthly plan to Register |
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The registration you had requested is received but yet still has not been activated. Please check back within 24 to 48 hours.
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It may take about 24 to 48 hours to get your registration activated.
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To activate any plan you must have enough balance to get subscribed. So, check your balance and proceed further.
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MIMOBI TV application works only on few device models. So, check out your model support with MIMOBI TV on website at www.mimobi.tv |
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When your Preview option has been expired and yet you are not subscribed to either of the subscription packages then the re-register message would pop up. |
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To switch your plan from Monthly plan to pay per Day package try to unsubscribe and then reregister with Pay per Day package from the registration screen |
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Yes, you can change Monthly plan from Pay per Day package. After 24 hours from the time you registered as Pay per Day you are free to switch to any other plan.
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Your request is still in Process. As soon as your request is activated you would receive an SMS, please try accessing after you have received the SMS.
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Your request is received to our service but still has not been activated. Please check back in an hour. |
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When you re-install MIMOBI TV application on your mobile then the application will automatically start from the beginning for the first time. As you are already registered, please try to register again with the same Plan you opted at the time of registration so that subscription charges will not be charged again. |
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First unsubscribe Pay per day plan and than subscribe for Monthly plan. To Unsubscribe Please follow the steps given below:
-> Open MiMobi TV -> Select Options -> Unsubscribe.
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This provides you the facility to switch from one plan to any other plan and also to unsubscribe to this service at any point of time
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You must have MIMOBI TV supported Device. Check the Website (www.mimobi.tv) for Supported Devices.
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If you are using 3G network, you can observer “3G� symbol below the signal bar and for 2.5G it will be either “=� or “G� symbol
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In Menu go for Tools ïƒ Settings ïƒ Phone ïƒ Network, there Network mode must be Dual Mode. |
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Signal is weak (might be out of 3G range).
B) Battery failed
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Whenever a program is selected to watch, Time and Date of the updated program will be shown on the screen. |
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In this situation the video will be paused for that duration and after the call it can be resumed from there |
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A message icon is displayed on the top right corner of the screen when you are watching the program if SMS received. |
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Yes, clip will be automatically paused when alarm occurs and then after snoozing it you will be able to watch the program from the paused state. |
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NO, Currently MIMOBI TV does not support Blue Tooth download. |
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Programs are updated frequently, Check the time displayed when the clip starts playing. |
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This means that either new channels/programs have been updated or deleted
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The program you have requested is no longer available |
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You will continue to get the Mobile TV service, however the experience will not be as good as in 3G network.
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